Condiciones de uso

These Terms of Service (the "Terms") govern the relationship between the applicable AdMetric legal entity (see the Legal information block below; "Company", "we") and the user ("User", "you") when using the AdMetric platform.

1. Disposiciones generales

1.1. The AdMetric platform (the "Platform") is an online marketing automation service available at app.admetric.pro.

1.2. By using the Platform, you confirm that you have read, understood, and agree to these Terms and the Privacy Policy.

1.3. We may modify these Terms. Material changes will be communicated 14 days in advance by email and via a banner in the Platform. Continued use after notice constitutes acceptance.

1.4. If you do not agree with the Terms, discontinue use of the Platform.

2. Registro y cuenta

2.1. Registration is required. You agree to provide accurate information.

2.2. You are responsible for the security of your credentials and for all activities under your account. We recommend enabling two-factor authentication.

2.3. Sharing account access with third parties without our consent is prohibited.

2.4. We reserve the right to suspend or delete an account for a material breach of these Terms, with written notice.

3. Servicios, integraciones y planes

3.1. The Platform provides services including:

• gestión de campañas publicitarias mediante la API de plataformas de terceros;
• generación de contenido con herramientas de IA;
• analítica web y atribución de conversiones;
• integración con CRM, analítica y redes sociales (48+ plataformas).

3.2. Pricing is published on the /price page. The list of integrations and AI features may change at the Company's discretion.

3.3. We reserve the right to change pricing with 14 calendar days' notice. Pricing of an active paid subscription does not change until the end of the prepaid period.

3.4. Advertising budget is paid by the User directly to the ad platforms (Yandex Direct, Google Ads, Meta Ads, etc.) and is not included in the AdMetric subscription fee.

3.5. The Platform is not an advertising agency and is not liable for: suspension or downranking of accounts on third-party platforms, refusal to display ads under platform rules, changes to third-party pricing or APIs, or actions of ad system moderators.

4. Pagos y reembolsos

4.1. Payment is prepaid for the selected period (monthly, annually).

4.2. New users are granted a free 7-day trial.

4.3. A User who is an individual may cancel the subscription at any time. The refund amount equals the prepaid fee minus the cost of services actually used (pro-rated by days of use and AI tokens consumed). Refund requests should be sent to [email protected] and are processed within 10 business days.

4.4. For Users that are legal entities or sole proprietors, refund terms are defined by the contract.

4.5. Refunds for AI tokens and other consumed resources after use are not available.

5. Propiedad intelectual

5.1. All rights to the Platform (code, design, trademarks) belong to the Company.

5.2. The User retains rights to their content uploaded to the Platform. By using the Platform, the User grants the Company a limited license to process such content for the purpose of providing services (including transfer to Anthropic Claude API for AI processing).

5.3. Copying, modifying, or distributing Platform elements, reverse-engineering, or using Platform data to train competing models is prohibited.

6. Generación con IA: responsabilidad del Usuario

6.1. The Platform's AI tools (ad copy, images, articles, posts) are powered by third-party technologies, notably Anthropic Claude. We do not guarantee the quality, accuracy, or fitness for purpose of generated content.

6.2. The User confirms that: (a) they review AI-generated content before publication; (b) they bear full responsibility for infringing on third-party rights (plagiarism, trademark, likeness rights, etc.); (c) they will not raise claims against the Company for AI generation results; (d) they will use AI content only for lawful purposes.

6.3. AI-generated content is not exclusive — similar content may be generated for other users.

7. Restricciones de uso

7.1. Queda prohibido usar la Plataforma para:

• infringir la legislación de la RF o el derecho extranjero aplicable;
• difundir software malicioso;
• spam, fraude o phishing;
• anunciar bienes y servicios prohibidos (drogas, armas, juegos de azar sin licencia, escort, contenido extremista o contenido que infrinja las normas de las plataformas publicitarias);
• infringir derechos de terceros (propiedad intelectual, deepfakes sin consentimiento, datos personales);
• crear productos competidores a partir de los datos o las funcionalidades de la Plataforma;
• intentar accesos no autorizados, pruebas de carga o escaneo de vulnerabilidades sin consentimiento por escrito de la Compañía.

7.2. Upon detection of violations, we may immediately suspend services. Refunds for the suspension period are not provided.

8. Disponibilidad del servicio

8.1. The Platform is provided "as is". We make reasonable efforts to ensure uptime but do not guarantee uninterrupted operation, freedom from errors, or third-party outages (ad platforms, AI providers, infrastructure providers).

8.2. Scheduled maintenance is performed where possible at night (Moscow time) and announced in advance.

9. Limitación de responsabilidad

9.1. The Company is not liable for:

• los resultados de las campañas publicitarias (incluido el retorno de la inversión);
• las acciones de las plataformas publicitarias, de los proveedores de IA y de otros terceros;
• la calidad del contenido generado por IA y su adecuación a los objetivos del Usuario;
• los perjuicios derivados del bloqueo o de restricciones en las plataformas publicitarias;
• la pérdida de datos por acciones u omisiones de terceros o del Usuario.

9.2. The Company's aggregate liability under any theory is limited to the amount paid by the User in the 3 months preceding the event giving rise to the claim. This limitation does not apply to liability that cannot be limited under applicable law.

10. Confidencialidad

10.1. Processing of personal data is governed by the Privacy Policy published at /privacy.

10.2. If the User transmits third-party personal data through the Platform (e.g., leads from a CRM), the User warrants that they have a lawful basis for such transmission and acts as the controller of that data. The Company acts as a processor on the User's instructions.

11. Resolución de disputas

11.1. The parties shall seek to resolve disputes through negotiation. The response period for a written claim is 30 days.

11.2. Disputes with consumer Users are resolved in accordance with the Russian Consumer Protection Law (Art. 17): at the consumer's choice — at the consumer's place of residence, the defendant's location, or the place of contract conclusion or performance.

11.3. Disputes with Users that are legal entities or sole proprietors are resolved by the Moscow Arbitration Court.

11.4. These Terms are governed by the laws of the Russian Federation. Mandatory consumer protection laws of the User's jurisdiction take precedence over conflicting provisions.

12. Disposiciones finales

12.1. The Terms take effect upon acceptance at registration.

12.2. The invalidity of any individual provision does not affect the validity of the remaining provisions.

12.3. Matters not covered by these Terms are governed by the laws of the Russian Federation.

13. Contacto